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Telemarketing Representative

MediaNews Group, Inc.

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Walnut Creek, CA
LOCATION

Job Description

As posted by the hiring company

Job Overview:

Summary/Objective

In this role you will call prospective customers in designated market areas from qualified leads to sell our home delivered products.

Essential Functions

  • Calls prospective customers in designated market area to qualify leads and explain type of service or product offered.
  • Informs current and prospective customers of current promotions and new or upgraded products.
  • Quotes prices and encourages customers to buy.
  • Secures and places orders with others for filling and arranges delivery date.
  • Enters names, addresses, purchases, and reactions of prospects solicited into computer database system.
  • Follows up with customers to solicit further sales.
  • Works either from Predictive Dial System or off of call sheets.
  • Prepares report on sales activities.
  • Regular and reliable attendance is a necessary element of this job.
  • Other duties may be assigned.

Competencies & Skills

  • Must be able to type accurately while talking with customers.
  • Excellent oral and written communication skills.
  • Intermediate computer skills
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Required or Preferred Education

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Required or Preferred Experience

  • Previous telemarketing and customer service experience preferred.

Work Environment

  • This job is remote from home using a company provided laptop. A required hour long sales team meeting lead by the Sales Director every Monday at 3PM to review results, reward top performers and share tactics takes place via Google Meets on camera. Employee must provide their own hardwire internet connection..

Travel

  • 0%

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 10 pounds.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job and may change at any time with or without notice.