Job Description

Overview

DMDC is a geographically dispersed organization that operates major programs that affect individual members of the Department of Defense (DoD), as well as other Federal Departments and Agencies.  These programs support active duty, reserve, and retired military members and their families and civilian employees of the DoD.  These programs include verifying military entitlements and benefits; managing the DoD ID card issuance program; providing identity management for the DoD; helping identify fraud and waste in DoD pay and benefit systems; personnel and property identification, authentication, and access control systems; personnel evacuation support systems; conducting personnel surveys; and assisting military members and their spouses with relocations, quality of life issues and post-service job searches.  The Office of the DMDC Director is located in Alexandria, VA and the office of the DMDC Deputy Director is located in Seaside, CA.

 

Hourly rate for $17.45 per hour

Responsibilities

• Provide Telephone Reception Support coverage at two separate switchboards (5th floor and 7th floor) 7:00 a.m. - 5:00 p.m.

Qualifications

• U.S Citizen
• Ability to use Microsoft Office Suite (2003 and 2010)
• Working knowledge of busy, multi-line switchboard-style telephone 
• COVID-19 vaccination

Preferred Qualifications

• Customer service and communication skills

 

 

Physical Requirements

Sedentary work -Occasionally exerting up to 10 pounds of force by lifting, carrying, pushing, pulling or otherwise moving objects. Work involves sitting most of the time; walking and standing are required only occasionally.

Essential Requirements

Lifting, Reaching, Sitting, Standing, Stooping, Walking