Ossid, based in Rocky Mount, NC, is a manufacturer of high-speed tray packaging, weigh/price labeling equipment and form fill seal packaging solutions. Ossid provides solutions across numerous markets, including fresh and processed meats, medical devices, convenience foods and consumer goods. Ossid is a division of Pro Mach, a leading provider of integrated packaging and processing solutions for over 20,000 customers worldwide. Through multiple brands, Pro Mach provides product packaging and processing equipment, PMMI certified training, installation, parts, and service for primary and secondary packaging, flexible packaging, end-of-line packaging, and identification and tracking. For more information on Pro Mach’s brands visit www.ProMachBrands.com .
JOB DESCRIPTION:
Ossid is seeking a talented Field Service Technician to provide technical support/service to customers during the complete life cycle of a machine. As a company machinery expert , this person will provide advice and physical assistance to the customer in identifying problems associated with the operation of OSSID overwrap, weigh price and labeling (WPL), and horizontal form fill and seal (HFFS) equipment and to provide innovative solutions to make the customer’s operations/processes operate more efficiently and economically. Responsibilities include, assembling a machine from the ground up (could be multiple machines), assist engineering in startup of the equipment, work with customers during factory acceptance testing (FAT), installation of machines at customers facilities, upgrades to current machines in the field, and emergency field service.
This position reports to the HFFS Product Line Manager.
JOB REQUIREMENTS:
BENEFITS:
Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment. Relocation assistance is available.
Pro Mach is an Equal Opportunity Employer. Pro Mach complies with all states mandating the use of E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.
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