Job Description
Job Overview:
Summary/Objective
The Daily Local News, a subsidiary of MediaNews Group, is seeking a District Manager to join the team! MediaNews Group offers news reporting and third party advertising and marketing opportunities through its multi-platform products which include: web, mobile, tablet, and print. We are one of the largest media groups in the U.S., serving high-value audiences and connecting advertisers to them. MNG publishes award-winning content (49 Pulitzers) that amasses and engages a nationwide audience via 800 multi-media platforms including web, mobile, social, and print. We are transforming the news industry.
Essential Functions
Establishes, reviews, and adjusts route delivery boundaries to maximize service and minimize expenses.
Monitors and understands the independent contractor agreements.
Responsible to recruit, orientate, contact and terminate Independent Contractors (IC).
Reviews and holds accountable IC performance results in both service and sales to maintain company standards.
Oversees/Assists in the distribution of company products to IC.
Maintains company established complaint ratio standard.
Responds to customer complaints to ensure excellent service.
Delivers open routes as needed.
Retention - Contacts customers who have stopped or are scheduled to stop in an attempt to resell or get payment.
Managers and scheduled assigned part-time employee(s).
Dispatches customer complaints daily.
Performs other duties as assigned.
Competencies & Skills
Commitment to excellence in customer satisfaction.
Sales experience (customer retention) and dedication to achieve circulation goals.
Retail, restaurant experience will be considered.
Must be willing to work flexible hours which will include early mornings and some weekends; typical hours are 2:00 am-10:00 am; must be flexible to work hours outside of what is listed.
Must have a valid driver’s license & insurance with reliable transportation
Pre-employment background check, drug screen and motor vehicle report required
